FIIRE :: Support

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Fiire works with all your existing devices and guarantees total satisfaction, or your money back. You will get the same experience shown in the demo video, and it will be reliable and easy to use--guaranteed. more

Find a local dealer, custom installer, Fiire showroom, or Fiire open house event. more

August 14, 2007 - Fiire unveils new thin solution for ultimate video playback with flat screen TV's designed to give full media and control with no visible hardware.more

Fiire's support is not like other support centers. We have real LinuxMCE gurus who know Linux, LinuxMCE and Fiire products inside out. They are available 24 hours a day, 7 days a week by phone, online chat, and to respond to trouble tickets. How is Fiire support different? Customers who purchased the SureFiire guarantee have free, unlimited access to our support center for the first 60 days. You can also purchase support if you did not buy the SureFiire guarantee or if it has expired. Paid support for LinuxMCE is also available to everyone, whether or not you use Fiire equipment.
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Report an issue on-line:
You can report a problem by logging in and clicking the Report an issue link on the 'My Account' page.

Phone Support
Call us:
Toll-free (U.S. only): (877) on-fiire
Los Angeles, CA, USA: +1 (213) 325-2667

On-line self-help
Linux MCE has a wiki with online documentation, as well as forums, and bug reporting. Note LinuxMCE's user names and logins are not related to Fiire's.