The manufacturing, order fulfillment, and warranty repairs for Fiire products are provided by Polywell Computers, of San Francisco, California.  Polywell is a highly respected manufacturer that has been delivering millions of OEM and retail direct systems for over 20 years, and whose products are regarded as high quality, having received numerous awards, such as PC World's Best Buy, PC Magazine-Editor's Choice, and Infoworld-Buyers' Assurance Seals.

Fiire provides the tech support, customer call center, and web site promotion.  Fiire is unique in many ways.  First, most tech companies outsource the support to low cost call centers with employees that have only minimal training.  Fiire instead has hired actual LinuxMCE gurus and enthusiasts from all over the world who typically work from home and know LinuxMCE inside out.  So when you call Fiire support, you’re reaching someone who knows what they’re talking about.  And we closely monitor the feedback callers leave to be sure each support rep provides only the best support. more

Fiire aggressively supports the open source movement by providing free hardware and cash bonuses for developers who make contributions.

Fiire is a privately held corporation that is unrelated to and has no common ownership with Polyell, Pluto or any of the LinuxMCE developers. Fiire's business is providing technical support.

Call us:
Toll-free (U.S. only): (877) on-fiire
Los Angeles, CA, USA: +1 (213) 814-1514
or email: info@fiire.com

Warranty and support issues should first be addressed to Fiire who will provide an RMA number, however, Polywell, as the original manufacturer, provides the warranty and can be reached at: http://www.polywell.com/us/contact.asp